Transport Times: Social media in a crisis situation
In the News / Social Media

Transport Times: Social media in a crisis situation

Transport operators are learning the benefits of Twitter, Facebook and other networks to develop a dialogue with passengers and avoid reputational damage at times of disruption. In a crisis situation as in life, the many tentacles of social media may be annoying distractions, but if you plan well and engage properly, social media may prove … Continue reading

HR3.0 – managing employees in the digital world
Employment Issues / Social Media

HR3.0 – managing employees in the digital world

The unstoppable rise in social media presents both opportunities and challenges for HR professionals. A basic understanding of what is on offer and an appreciation of the inherent risks is essential for the good management and control of this often wayward communications tool. Social media is a phenomenon. For example, in just over 10 short … Continue reading

Has Elvis left the building? Making sure dismissed employees actually leave
Employment Issues / In the News

Has Elvis left the building? Making sure dismissed employees actually leave

I joined BBC World Business Edition on 5 August 2013 (video below) to discuss the curious case of KK Ho, a redundant employee who reinvented himself as a bonds salesman on the trading floor. Mr Ho was given time to find new employment after being made redundant from his management role in the Property Maintenance … Continue reading

Businesses and employees must protect themselves against ‘frape’
Social Media

Businesses and employees must protect themselves against ‘frape’

Frequently, employees who are accused of inappropriate behaviour on social media sites will blame someone else. “I didn’t write that” may sometimes seem like a convenient passing of the buck, but online identity theft – however temporary – is very real and can have serious consequences. You may not be familiar with such vulgar words … Continue reading